Quality management in health care : principles and methods - Lighter, Donald E.; Fair, Douglas C., 1964-; Lighter, Donald E. (Sudbury, Mass. : Jones and Bartlett, 2004)
The rationale for quality improvement in health care -- Group processes in health care quality improvement -- Process orientation in health care -- Statistical process control -- Statistical process control approaches -- Advanced statistical process control -- Advanced statistical applications in continuous quality improvement -- Clinical processes -- Strategies for implementing quality improvement -- Making continuous quality improvement work -- Legal and regulatory issues in quality improvement -- The future of continuous quality improvement in health care.
Rev. ed. of: Principles and methods of quality management in health care / Donald E. Lighter, Douglas C. Fair. 2000.
Includes bibliographical references and index.
Keywords: Medical care -- Quality control; Medical care -- Quality control -- Statistical methods; Medical care -- United States -- Quality control; Quality Assurance, Health Care -- organization & administration; Statistics -- methods; Total Quality Management -- methods